terms and conditions

Terms of Supply
This page explains the terms on which we supply any of the products listed on this website (our site) to you, the customer. You should understand that by ordering any of our products, you agree to be bound by these terms. Please understand that if you refuse to accept these terms, you will not be able to order any products from us.

We have the right to revise and amend these terms of supply at any time. You will be subject to the policies and terms supply in force at the time that you order products from us.

Refunds

If you are not 100% satisfied with your purchase, you can return the product to us and receive either a full refund, or any exchange as long as the item is in it's original condition as it was received, and in the original packaging.
You can return a product up to 14 calendar days from the date you received it.

Shipping

Standard Shipping for orders between £0.01-£25.00 posted 2nd Class Royal Mail 3-5 business days costing £2.90. 

Standard Shipping for orders over £25.00 posted 2nd Class Royal Mail 3-5 business days costing no charge.

Express Shipping Royal Mail delivered next day if placed before 3pm (GMT) costing £9.90.

Intellectual Property
All intellectual property rights (including but not limited to copyright) in all materials at all times belong to and shall remain vested in us and neither you nor any other person shall obtain any intellectual property rights or any other interest, right or title whatsoever in or to any materials or any part thereof save as otherwise expressly granted.

Privacy Policy
We want to protect the privacy of visitors to our website and that of our clients, and other individuals. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit this website.

When you choose to subscribe to our site or newsletter, we collect and store your personal information for the purposes of managing your account. These details are used only by our site. Subscriber details will never be passed or sold to other third parties.

We offer the option to unsubscribe from our email mailing list, however please be aware that this is our primary method of communication with customers about new products, features and offers. If you opt out of receiving email from us, your experience of using this site is likely to be less satisfactory.

We may disclose personal information if required to do so by law, Court Order, or for the purposes of prevention of fraud or other crime or if we believe that such action is necessary to protect and defend the rights, property or personal safety of our website or its visitors.

We cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others, including contractors who provide services to us.

Cookies
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on a computer so that the website can remember who you are. This site uses cookies to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information, and provide anonymised tracking data to third party applications like Google Analytics.

Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser and if you want to do so we suggest consulting the Help section of your browser. However, please be aware that you may not be able to use all the features of our site if cookies are disabled.

Tel: +44 (0)7824 367 444

Email: info@hannahoxberry.com
Norfolk | United Kingdom

Terms and Conditions

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